The Paden City Water Department is committed to providing high-quality water services to the community. With a focus on reliable water supply, efficient distribution, and effective maintenance, our department ensures that residents have access to clean, safe drinking water. Water testing results are updated on the 10^th of every month. Results are available in the utility office of the municipal building and on every bill.

Report a Water or Sewer Leak

Water Division

Treatment Plant:

• Operation & Maintenance: Our treatment plant is equipped with advanced technology to ensure the highest standards of water quality. Regular maintenance and operational checks are conducted to uphold water purity and safety.
• Capacity and Production: The plant manages a robust system with a significant daily production capacity, supported by a network of wells and storage facilities.
• Quality Control: Rigorous testing and monitoring are conducted to ensure the water meets or exceeds all safety standards.

Infrastructure:

• Wells: We operate multiple wells to ensure a steady supply of water.
• Storage Tanks: Our storage tanks are strategically located to maintain adequate supply and pressure throughout the city.
• Distribution System: The department oversees the installation, operation, and repair of the water distribution system, which includes a network of pipelines, hydrants, and meters.

Maintenance Division

Responsibilities:

• System Repairs: Our team is dedicated to the upkeep and repair of the water distribution system. This includes addressing issues with main lines, valves, and hydrants.
• Installations: We manage the installation of new infrastructure as needed, ensuring that our system meets the growing demands of the community.
• Emergency Response: In case of water system emergencies, our maintenance division is equipped to respond quickly to restore service and address any issues.

Key Statistics:

• Main Line: Miles of main distribution lines managed.
• Hydrants: Number of fire hydrants maintained.
• Meters: Total number of water meters in use.

Customer Information

Reports & Advisories:

• We provide access to annual Consumer Confidence Reports (CCRs) and any relevant advisories, such as boil water notices.
• Contact Information: For questions regarding water quality, billing, or service issues, customers can reach out to the Water Department directly.

Applications & Services:

• New Service Applications: Customers can apply for new water services or report issues through our dedicated service channels.
• Disconnection Requests: Procedures for disconnecting water services are straightforward, with necessary forms available for download or in-person submission.

Commitment to Quality

The Paden City Water Department is committed to ensuring that every resident receives a dependable and safe water supply. Through diligent maintenance, advanced treatment processes, and responsive customer service, we strive to meet the highest standards of water quality and service excellence.

For further information or assistance, please contact our office or visit our website.